Privacy and Cookie Policy

This privacy policy explains how BSL Interpretations collects, uses, and protects your personal information when you use this website or access services.

What data do we collect?

We may collect the following information:

Personal identification details (such as name, email address, phone number)
Photos during training/events (which may be used for promotion or marketing)
Payment information for course or product purchases

How do we collect your data?

Your information is collected when you:

Register or place an order for any products or services
Complete a survey, give feedback, or contact us through the website
Use or view the website through your browser’s cookies
Apply for a course or workshop

We may also access data that is publicly available, such as through NRCPD or RBSLI public registers.

How is your data used?

Your information may be used to:

Process orders and manage your account
Send you information about upcoming courses, training, and services that may interest you
Enrol you onto courses or provide access to resources such as members’ areas
If required, share your data with professional bodies such as NRCPD or Signature

Payment information may be shared with secure payment processors to help prevent fraud.

How is your data stored?

Your personal data is kept securely on password-protected, encrypted cloud servers (e.g., Wix, Dropbox). Data is retained only as long as is necessary for our relationship with you. Once this period ends, your information will be deleted.

Marketing

You may receive emails about courses, updates, or services. You can unsubscribe at any time—just use the contact form on the Contact Us page if you no longer wish to receive updates.

Your data protection rights

You have the right to:

Access your personal data
Request correction of inaccurate or incomplete information
Ask for your data to be erased (under certain conditions)
Restrict or object to how your data is processed (under certain conditions)
Request that your data is transferred to you or another organisation (under certain conditions)

To exercise any of these rights, please use the contact form on the Contact Us page. You will receive a response within one month.

Cookies are used to improve your experience on this website. They help with things like keeping you signed in and understanding how the website is used.

You can control cookies through your browser settings. Learn more at allaboutcookies.org.

Other websites

This website may contain links to other websites. This privacy policy applies only to this website, so please read other sites’ policies if you follow their links.

Updates to this policy

This privacy policy is reviewed regularly and updated here as needed. Last updated: 27 June 2025.

How to contact us

For any questions about this policy or your data, please use the contact form on the Contact Us page.

How to contact the appropriate authority

If you have a concern about how your data has been handled, you can contact the Information Commissioner’s Office:
https://ico.org.uk/